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Frequently asked questions…


How do I pay for a reading?

Our service accepts Credit, Debit or Pre-paid cards.

For numbers to call, click on: Contact Us.


How will my card be charged? 

Our unique advantage is that we have an auto-charge and auto-refund system.

The way this works is that your card is auto-charged $5 at the beginning of the first 2 minutes, and then $54 at the beginning of every 15 minutes after that. After you finish your call, whatever amount you don’t use of your first (or last) 15 minute block, you are then auto-refunded.

Your card statement will show the first charge of $5, and then the $54 charges for the number of 15 minute blocks that you have used. After bank processing (which on business days is usually 24 – 48 hours), your card statement will also show the refund of your unused amount.

If you don’t get connected to a psychic, you are auto-refunded any initial $5 charge in full.

If you have any questions about this, please call our Help-line on:

1300 695 089  or

+61 88 125 6262 (International)

and we will return your call.


How do phone psychic readings work?

A psychic is an open channel for universal energies and information. The more open you are with your heart and energies to your reading, the more information your psychic can receive for you. Click on:  7 Steps to a Good Psychic Reading for helpful tips.

Psychic readings are not limited to time and space in this physical dimension which is why a psychic can tune into you at a distance over the phone though their and your intentions, thoughts and energies.

A psychic can access information about your past, present and future as well as beings and persons who are not currently in this physical dimension.

While each psychic has their own gifts and ways of working, psychics use abilities such as:

  • Clairvoyance – psychic sight
  • Clairsentience – psychic feelings and senses
  • Claircognizance – psychic knowing (receiving knowledge directly)
  • Clairaudience – psychic hearing

A psychic can use some or all of these abilities to access beings in other dimensions such as:

  • Spirit Guides (yours and theirs)
  • Those who have passed over (Psychics who use this skill are commonly called mediums)

Psychics may also be learned in arts such as Tarot and other oracle divination, astrology and numerology. These ancient arts and knowledge provide extra guidance and information which combine with and enhance the psychic’s abilities.

Many psychics also channel energies for healing.


How do I choose a psychic?

All of our psychics are skilled and able to help you with queries about your past, present and future.

However if you click on: Our Psychics you can see pictures of our psychics and follow your intuition as to who you most feel a connection with. You can also read about each of our psychics and consider whose skills will most be able to help you.

If you wish to make contact with someone who has passed, please click on: Our Psychics and choose a psychic who refers to themself as a medium.


If I like a particular psychic, how do I contact them?

Please refer to their shift times on their page which can be found by clicking on their picture at Our Psychics. Please also use the 3 digit psychic code next to their name to be connected to them directly.


If I have any technical issues with the service who do I contact?

Please call our Help-line on:   

1300 695 089  or

+61 88 125 6262 (International)

and we will return you call.


If I have any enquiries or wish to leave feedback who do I contact?

Please click on: Contact Us and email us from that page.